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The best way to attract customers to a business is by making them feel comfortable. The same logic applies to a taxi business. If your taxi business needs to gather more customers, the taxi app must be passenger-friendly.

COVID-19: Things that a taxi driver needs to take care of

December 10, 2020
With the COVID-19 pandemic hitting hard globally, rideshares, cab drivers and taxi businesses are facing a crisis. The pandemic spread like wildfire in the past one year. Shared transportation and cabs are highly prone to coronavirus. How to ensure the safety of the taxi drivers and the passengers during these tough times?Firstly, who is prone to coronavirus? People who constantly use public transport and have frequent public encounters are at a higher risk of contracting the virus, which is often transmitted from human-to-human. The novel coronavirus which originated in Wuhan, China, has now affected over 170 countries globally.Taxi drivers are usually the first person a traveller meets when stepping out of the airport or the railway station, hence they are mostly the first case of local transmission. In certain countries, the first reports of the local transmission and deaths were of taxi drivers. The driver has no clue if the passenger is infected with the deadly virus or they are a carrier. Even though the self-isolation is implemented in most of the countries, taxi drivers follow their daily routines. Here are some do’s and don’ts to be followed by the taxi drivers.


  • Wash your hands properly for 20 seconds with soap. If soap is not available, use an alcohol-based sanitizer to clean your hands.
  • Cover your mouth/nose with a tissue or sleeve when you cough or sneeze.
  • Try to wear a mask when interacting with passengers.
  • Clean and disinfect frequently touched surfaces/objects (steering wheel, car handles, gear stick and hand brake).
  • Avoid contact with people who are not well or tend to be sick.
  • Stay at home if you feel sick to stop the spread of whatever infection you may have.
  • Recommend all passengers to sit in the back of the taxi when possible.


  • Do not touch your eyes, nose or mouth if hands are not clean.
  • Do not share objects like bottles and cups that touch your mouth.
  • Do not give handshakes or any other physical interactions with the passengers.

Things to carry in your cab:

  • Hand sanitizers with 60% alcohol
  • Surface wipes
  • Tissues

Make sure to contact a doctor if you have:

  • Fever
  • Cough
  • Shortness of breath
  • Breathing difficulty
If you feel ill, contact a doctor. Try to stay at home if possible, irrespective if you are ill or not. By staying at home, you are being a hero and saving yourselves, the community and the entire world.

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